When will my order arrive?
Orders are prepared in 1–2 business days, then travel for 3–7 business days. Expect 1–2 business days handling + 3–7 business days transit in total, on Monday to Friday, excluding federal holidays. Carrier delays can extend that.
How much is shipping?
Free shipping to the contiguous United States (the 48 adjoining states). The exact charge is shown in the cart and at checkout before you pay.
Will it fit my phone?
Every product page lists the brand, the compatibility and what is in the box. Compatibility is written as “Compatible with iPhone 16 Pro” or “Compatible with Samsung Galaxy S25” so you can match it to your model. If you are between models, email contact@dayforshop.com with the exact phone you have and we will confirm before you order.
Are your chargers and power banks safe to use?
Each charger and power bank page lists its output, ports and charging standard, so you can check it against the device you want to charge. If you need the certification details for a specific product, ask us and we will confirm them before you order.
Do you ship to Alaska, Hawaii or U.S. territories?
Not at the moment. Alaska, Hawaii, U.S. territories and APO/FPO/DPO addresses are not currently served. If that changes, this answer and the shipping policy will be updated before orders are accepted.
Can I return something?
Yes, within 30 days of delivery on unused items in their original packaging with all cables and parts. Email us first for a return reference and the return address. If the item is damaged, defective or not what you ordered, we cover return shipping; for change of mind, you do. Mounts whose adhesive base has been applied cannot be returned unless faulty.
How long does a refund take?
We issue it to your original payment method within 5 business days of the return arriving, and your bank may take a further 5 to 10 business days to show it.
Can I cancel an order?
Orders can be cancelled any time before a shipping label is created. Email or call as soon as you can and we will confirm in writing whether it was cancelled in time.
Which payment methods do you accept?
Visa, Mastercard, American Express, Discover, processed by our payment provider in secure payment fields at checkout. We never see or store your card number.
Is sales tax added?
Sales tax is not currently added at checkout. Prices and shipping are the full amount you pay today.
Where do you ship from?
Dispatch location is published in the shipping policy and legal notice once the seller confirms the fulfilment address. We do not claim a shipping origin we cannot verify.
Do you have a physical shop?
This is an online store. If a collection or pickup option becomes available, it will be published on this site with the address.
A product arrived damaged. What now?
Email a photograph and your order number within 14 days of delivery. We arrange a replacement or a full refund, including return postage.
How do I track my order?
Use the tracking page with your order number and the email you ordered with. Tracking appears as soon as a label is created, and we also email it.
Still stuck? Email contact@dayforshop.com or call +1 (517) 529-4211. Full terms are in the shipping policy and returns policy.