1. The price is only for the dress, not include any accessories such as gloves, veil and petticoat.
2. We do standard size or custom made size, the price is the same, please leave us your measurments. If you choose custom made, please see below measuring instruction (Unit: cm).
1. Make sure you take your measurements barefoot. Do not measure over clothing except undergarments.
2. Please measure at least twice for accuracy.
3. To avoid the size problems, we advise you make the lace up back. If you want the zipper or button, please measure clearly. Thank you!
Custom Made is Available, Measure Yourself as Following :
Material: All our wedding dresses, wedding gowns, bridal dresses, evening dresses, prom dresses, bridesmaid dresses, party dresses, mother of bride dresses and other wedding accessories fabric is satin, chiffon, taffeta, tulle, organza, velvet etc. All using high-quality material.
If customer require, such as silk satin, cotton, we are trying our best to meet client's requirement.
Color: You can choose any color you like from color card, then tell us the color number.
Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.
Items will be send by TNT, UPS, FedEx, DHL, EMS, China Post etc.
Shipping time: 4-7 days by TNT, UPS, FedEx, DHL etc.
This is an international shipment. Item will be couriered from China to your address.
We may fold the gown inside out to protect the beading or lace. We will put the gown in a courier bag. Steam press is recommended after international transportation. Before shipment we will do a careful examination, tried to be no problems. But if the buyer get the goods found problems, please contact with us, we will help you properly addressed.
To be honest, in most time, the buyer don't need to pay customs fee. But sometimes customs tax are charged. Usually the seller don't accountable any customs fee, please check out the customs policy in your own place.
If you have to pay the customs fees, it is your duty to your won country, the buyer should understand this situation. Sincerely thank you for your understanding.
Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation. As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and satisfactory solution, such as refund or exchange another new item for you. Please kindly contact us for the return at first within 48 hours after receiving the item.
The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund. We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account. It is required that the item or dresses should be returned to us within14 days after the return request is accepted.
We are very happy to work for you, and all of our efforts are aiming to get more and more better service to support your needs in dresses or other business. So your kindly and satisfied comments returned are very important for us. And that will definitely help both of us in future business cooperation. If you satisfied with the dress, please give us 5 stars.
And also please contact us first if there is any problems. You can send email or chat with us on line, all email will be answered within 1 business day. If you do not receive our reply, please kindly resend your email. We will reply you as soon as possible.
1. Q: How can I get discount?
A: Please favorite our store, and you can get our store coupons.
2. Q: Can I customize the size?
A: Yes, the size can be customized according to your own measurements. For more details, please contact us, thanks!
3. Q: Can I send you some photos to customize dresses?
A: We do customized dresses according to pictures and your requirements. If our current listings are not appealing to you, please send us the photos you have always dreamed of.
4. Q: Can you send some real pictures?
A: Dear, all of our dresses are customized. If we prepare any other pictures, we will show in the details. We can also send you some wedding pictures made by our factory for your reference. Please contact us if necessary.
5. Q: Can I make alteration on original design ?
A: Free charge for small alternation, such as add sleeves etc. But all requirements need to be raised before production started.
6. Q: How similar can you make the dresses?
A: All the dresses we made are 95% ~ 99% similar to the original picture because of the different fabric and lace pattern. If you want 100% exactly same, please forgive. There are no two identical leaves in the world. Thank you for your understanding.
7. Q: How much time I can receive it?
A: Usually we need 15 work days to make dress, and delivery time depends on countries. You can contact us for more details.
Estimated Delivery Time
3 - 7 days
3 - 7 days
5 - 14 days
Post Air Mail
15 - 45 days
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).
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